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You could not ask for better customer service i ordered this as a gift for my wife and the customer service was too notch i will be adding another review when i receive my order
Great but broke in little over a month
Magic Wand just broke tonight. We have had it for a little over a month and used it maybe 8-9 times. It made a funny noise and then would not vibrate. You could feel the motor spinning but it seems to have broken off inside. Disappointed to say the least.
Response: Mr. Boatwright, we are so sorry to hear about your Magic Wand malfunctioning. Please rest assured that this is not a common occurrence with this item. We are going to make this right for you and ensure your Magic Wand is replaced under your 1-year warranty. We are reaching out to you directly to bring resolution to this matter. We sincerely apologize for any inconvenience this may have caused you.
NOT A FAKE HERE
You Can TRUST this site ( HitachiMagic.com) to get the Real Deal and not a copy cat or fake. I have studied on fakes that are put together and this one I got is legit. I even took apart and looked inside. I know this may alter my warranty, but at least I know its the real deal and if something should ever happen to this one, I will certainly be back here to buy another without hesitation. Shipping was FAST. Got mine in a few days. Order yours today with confidence. Hope this helps. Thank you Hitachi Magic.
Just what I wanted
I purchased the Magic Wand Original HV260 because I have heard it's really powerful. I went for this model because the pervious model I owned from hitachi isn't made anymore apparently and my older HV250R model quit on me after 13 years. I needed something to replace my favorite massager and thought the new model would be just as good. Well I can confirm, it is. The power feels the same and the motor is actually a little more quiet than my HV250R which is perfect.
Worth every penny
Have seen this used by women in videos for a long time, and knew my wife would love it. However, never had the money, as it is rather expensive compared to the good ole' fashioned vibrators and such. Thing is; you get what you pay for. This thing is like the Rolls Royce of self pleasure devices. So, had the money, made the buy, received everything ordered in record time (ordered monday, got it thursday), and helped my excited wife to enjoy it for the first, second, and third times (all within a few hours)! If I had to give any negatives, it would be that the flutter attachment did not go over well. The speed adjustment attachment worked well, but the flutter thing seems to be painful, so we'll just look at other attachments for the future.
Thank you for this wonderful product that has allowed me to expand the ways in which I can make my wife happy!
CHARGER Magic Wand HV-270
I left a review seconds ago. GOT A CALL from Sean or Shawn and ordered 3 chargers. NOT that I needed three I just NEED back up. I'm so happy with the resolution I've received from this company.
I'd also like to add that I saw all the accessories and I will be purchasing items geared for HIS pleasure. My hisband is stoked 😉
CHARGER -Magic Wand Rechargeable HV-270
LOOK I LOVE THIS FRIGGIN MACHINE MORE THAN ANYTHING CLIMAX INDUCING ITEM PRODUCED BOTH HUMAN AND/OR MACHINE EVER MADE HOWEVER the damned power cord that charges it has failed 4 times which is why.......I now own 5 (FIVE) of them priced at a very UNreasonable $174.99/wand for a grand total of (OMG, I didn't want to know but i just pulled out the calculator) $874.95. I purchased them through my local Fascination Super store warehouse (or what ever they are officially called) not because I have 5 cl&ts but because a woman without having had a climactic experience because her charger keeps failing her is one crazed lunatic whose husband is very sad indeed. Being right on the verge, when you were able to wiggle the cord and set it down in JUST the right way to attain that dismal (in length) charge, AND HEARING THE DREADED sound of the machine winding down has almost made me actually cry. I cannot take it. I just need the FRIGGIN power cord. I'll order 10 of the damned things. I have just filled out the "Contact Us" email communication box found here on the website and am anxiously awaiting their reply. God, please let them offer and overnight option!!
Response: Thank you for your review Jennette. Although this review function is for our online stores reviews specifically (reviews of customers experiences with our company, not others), we can help you with the problem you are having. We will call you shortly and see if we could assist. Thank you!
Is this thing for real?
The orgasm this device produced for me was literally mind bending. I'm in a state of exhaustion and shock. Did this just happen? If you have any degree of difficulty climaxing, this device will utterly and totally annihilate the problem. I'm almost afraid of it.
This is the genuine product
I had initially ordered an "Original Magic Wand" from a well-known online retail giant, trusting their reputation. What I got was a counterfeit one. It matched the description of fakes on this website. Got my money back but learned a lesson. My next order was here, from Hitachimagic.com. The order was filled promptly, and what arrived was the genuine product. I noticed that right away, feeling its weight as I took it out of the box. The motor is heavy-duty and emits deep vibration, as it should. Not a weak buzz like the fakes do. Advice to all: buy from hitachimagic.com, it's only a few bucks more but you don't get ripped off with a cheap, counterfeit product. I've learned my lesson.
Truth in advertising
I think it works better than advertised. The hummingbird will take your breath away, and the g-spotter had my wife reach her "O" in less than 2 minutes. I recommend you do yourself a favor and get one. Alone or together it's well worth it.